Frage Y-axis can't initializ and gets stuck

Hello everybody,

I bought a Stepcraft-2/D.600 USB CNC portal cutter but am having some problems.

the problem is mainly that when initializing the machine, x-axis (short axis) z-axis work fine, but with the Y-axis, the left upright gantry rather "bumps" against the back (rear panel) so that the right upright gantry does not hit the y-axis end switch and the motor continues to run.

Now I have already realigned the gantrys a few times as explained in the YouTube video from Stepcraft. Then initializing the machine goes well once or twice and then the same problem again.

Now on top of that the y-axis always blocks / gets stuck when you move it back and forth .

Best regards
Floris

So are there people from Stepcraft watching this form who can help me because I can’t work whit this machine if I have to realign my gantry’s every two or three little milling jobs.
I was promised a ready to run machine but it hasend bin running very much because of this problem.

Best regards
Floris

do not use this forum for support from stepcraft they will not respond.
write an e-mail to stepcraft or your reseller that gives you a better change