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Hello and a Big Shout Out
![Wesley Wesley](http://stepcraft-systems.com/wp-content/uploads/wpforo/avatars/wwalford_34568.gif)
Hello All
I recently joined the forum as I was looking at buying a Stepcraft machine. I ended up buying the Stepcraft V2 420. I actually bought it for my wife who wants to do some DIY hobby engraving and cutting. So I got her to construct the whole machine so she can maintain and understand how the machine works - I am glad to report she could easily put the machine together (with a helping finger to hold and tighten screws she could not tighten).
I would like to give a massive shout out to Rory from Stoneycnc who I bought the machine from in the UK. What fantastic service - before buying he sent me a ton of information with videos, and links to topics help me decide what setup I needed (a number from this forum). He even phoned me before processing the order to confirm everything. Then once it was delivered I had some issues with the 420 profile for UCCNC so on Christmas eve he emailed me the correct file, followed shortly by some additional software I had bought but could not install since I did not have a CD-Rom on my laptop. It is great to see the service Stoneycnc provided even late Christmas eve. I had sent an email hoping to get a response on the 27th Dec, but I got a response within an hour from Rory. Fantastic service. :woohoo:
So far the journey has been great, and I am looking forward to using the machine. I will hopefully be posting what we create with the machine and will definitely be browsing the forum regularly for help and advise!
![Doug Doug](http://stepcraft-systems.com/wp-content/uploads/wpforo/avatars/Doug_33359.jpg)
Hi there.
Welcome to the forum and thanks for introducing yourself.
I and many others have found Rory's speed and helpfulness of response very supportive and professional. I think the quality of his service exceeds that of the Stepcraft product. He is certainly filling in a lot of 'gaps to excellence' left by some design and instructional shortcomings on Stepcraft's part. :dry:
Regards.
Doug
Stepcraft 2/840, StoneyCNC industrial HF spindle, 4th axis, TurboCAD 2016 Professional 64 bit, MeshCAM, GWizard feeds & speeds calculator, UCCNC
Hobby use: guitar building (luthiery), https://dsgb.net
Good morning and welcome to the Show!
Produktevangelist 🙂
Es grüßt mit der Ihm gegebenen Freundlichkeit...
...der Thomas
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