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Performance kit issue with enclosure.

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(@fabien)
Beiträge: 20
Eminent Member
Themenstarter
 

Hello,

I have 2 D420 with enclosures that were working fine.

I just updated both with performance kits and since that, enclosure buttons work one time on 2 or 3. It s on both and i checked wiring multiple times.

It s very dangerous.

Could someone check if voltage levels are compliants ?

Thank you.

 
Veröffentlicht : 06/07/2019 11:48 am
(@fabien)
Beiträge: 20
Eminent Member
Themenstarter
 

I found something.
The performance kit new power supply is 24V (the old one was 30 V) so the 30 V on SUBD15 is probably wrong and reset level is false (maybe too close to the limit due to a resistor divider). I measured 1.46 V when reset is pressed.
Could someone from Stepcraft check that ?
In France, this configuration is illegal due to the safety issue !!!

 
Veröffentlicht : 15/07/2019 12:35 pm
(@fabien)
Beiträge: 20
Eminent Member
Themenstarter
 

It's a safety issue without any response from Stepcraft...
Could someone at Stepcraft can check the schematics please ? If you have no time, could I have access to the small board schematics (I can sign a NDA) to propose a quick fix for users ?

 
Veröffentlicht : 02/10/2019 2:51 pm
(@fabien)
Beiträge: 20
Eminent Member
Themenstarter
 

It will be one year in few months. Best support team ever...

 
Veröffentlicht : 25/07/2020 6:42 pm
(@dithom)
Beiträge: 2
New Member
 

Hello Fabien,
Did you get a response from stepcraft ?
I'm about to purchase the d420+performance kit+enclosure so I got a bit worried when I saw your post 😛

Une excellente journée à toi,

Thomas

 
Veröffentlicht : 20/08/2020 12:12 pm
(@fabien)
Beiträge: 20
Eminent Member
Themenstarter
 

No response, cool.
Ok I am going to prepare a small Youtube video showing how support is good here...

 
Veröffentlicht : 23/09/2020 1:05 pm
(@fabien)
Beiträge: 20
Eminent Member
Themenstarter
 

Near 2 years, best support...

 
Veröffentlicht : 29/08/2021 12:58 am
Andreas Schulz
(@andys1957)
Beiträge: 764
Prominent Member
 

Did you contact the Stepcraft support directly? This forum is an user forum, not a Stepcraft support forum! They don't answere to support questions here!

Fräse: SC 2/600 mit PerfKit, T-Nut, Vakuum, Kress 1050 FME-1
CAD, CAM, Steuerung: FreeCAD, Estlcam, Estlcam/Arduino ("Forums-Shield")
Laser, Software: Sculpfun S30 Pro, Eleksmaker A3 mit Atomstack R30 (IR), Lightburn
3D-Druck: FB Reborn 2, Art. Genius und Gen. Pro, CTC Bizer, Elegoo Mars

 
Veröffentlicht : 29/08/2021 10:58 am
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