Frage I just can’t get this damn thing to work

I have had my Stepcraft 840 for about a year and have not been able to produce anything meaningful. I am now having issues with the X Axis. I have tuned and retuned, I have tried losing everything and doing it back up but it still jams at random places. I have greased and ungreased - I've played with them so much that one side are just about threaded. To be honest I'm frustrated as hell.

I just can’t get this damn thing to work. I've had more fail project than success. You just can't trust this machine!!!!!!

I fully agree Richard777. I've had mine for 3 months and have only been able to complete 1 simple text cutout in 1/8"(3mm) plywood.
I tune & retune the x-axis, but get jams at one end or the other. The machine is poorly engineered. It's become a $3000 mistake that just sucks up more and more of my time with no reward.

I have contacted the dealer as I was told